Frequently Asked Questions
Why join the Sawmill CSA?
- VIP status — priority access when herb inventory is limited
- Save money — Herb bunches included in the CSA are 30% off retail price
- Cultivate connection — to the plants, the land, and the rhythm of the seasons
- Empower your practice — make your own medicine, teas, and remedies with guidance from the farm
- Receive a newsletter with herb profiles, tips and inspirations
- Support local agriculture — your membership sustains a small, community-centered herb farm
- Add on extra fresh herbs to each pickup without paying an additional delivery fee
This CSA is more than a box of herbs — it’s a relationship with the plants and the people who grow them.
What does CSA stand for?
CSA stands for Community Supported Agriculture. It is a locally-based farming and distribution model for members to join up with a farm and receive shares of the bounty throughout the season. The Sawmill CSA is unique by offering fresh herbs for medicine making and culinary projects for you, your family, and communities.
What is the difference between a BIWEEKLY and MONTHLY share?
A BIWEEKLY share is picked up every two weeks during the season for a total of 10 pickups, while the MONTHLY share is picked up every four weeks for a total of 5 pickups. You pick 5 herbs each time regardless of the share size.
How big is a bunch?
Bunch sizes vary depending on the herb, quantity available, and time of the season.
We indicate approximate size of each bunch on Shop Fresh Herbs along with a photo (the pictures are approximate).
Some herbs grow with abundance - these we tend to give out in larger quantities.
For example, we offer large bunches of plants like tulsi, lemon balm, spearmint and wormwood. We offer smaller bunches of lavender, angelica root, feverfew, bacopa and gotu kola.
What herbs are offered to the CSA and when are they available?
We grow and wild-harvest a large variety of medicinal and culinary herbs for the CSA. Shares consist of flowers, leaves, stems and roots! Nearly all of the herbs listed on our “Herbs We Grow - Crop Calendar” page are available to the CSA during the season. If you have questions about specific availability, email us.
Example of herbs available in:
- early-May: stinging nettle, chickweed, burdock root, mullein leaf, plantain
- early-June: motherwort, yarrow, red clover, comfrey leaf and catnip
- late-June: calendula flowers, elder flowers, prickly lettuce, st johns wort and spilanthes
- late-August: blue vervain, goldenrod, boneset, anise hyssop and tulsi
- early-September: red shiso, lemon verbena, lemongrass, mugwort and wormwood
- mid-October: ashwagandha root, marshmallow root, valerian root, chicory root and burdock root
I don’t know what to do with the herbs and I’m afraid they will go to waste!
We are all always learning! We know it can feel overwhelming to process and use herbs in a timely way if you are new to herbs or in the midst of a busy season of life (when are we not?!)
We suggest starting with a Monthly share for CSA members if you’re new to using herbs and want to dip your toes in. We provide an e-newsletter with lots of recipes and advice on what to do with your herbs – everything from food, beverages, teas, tinctures, salves and more. If at any point you get overwhelmed, you can hang up your bunches of herbs to dry and use them later (just don’t forget to label them!).
You can also check out our herb profiles and our instagram for more ideas.
How do I choose my herbs? And can I add on extra herbs throughout the season?
We use an online farm store. Every two to four weeks we send out an e-newsletter highlighting the coming week’s herbs along with recipes and ideas. Please select your herbs between Thursday and Sunday prior to your pick up week.
Here is a step by step guide for the online checkout system:
Step 1: Choose your herbs on Shop Fresh Herbs. When you click on an herb you add it to your cart and then can adjust the quantity in the cart.
Step 2: In the cart, select your pick up location or shipping. Note that all sites (except for Montague) and shipping will charge you a delivery fee. If you are a CSA member and logged in with the email that you signed up with, you will receive an automatic discount on the fee and total shipping/delivery will come to $0 when you checkout.
Step 3: Click "checkout". On the checkout page you’ll have the option to login. Hit "login", and click on “create an account.” Create an account with your email and password so that you don’t have to enter your information each time and then you can keep track of what you ordered. If you are a CSA member, make sure to login to receive the automatic shipping/delivery discount.
Step 4: Pick up your herbs on your pick up day! Or - if you are getting your herbs shipped, you will receive the tracking info for UPS.
How do I pick up my order?
We have pickup locations at our farm in Montague, MA, and at host shops in Florence, Manhattan and Brooklyn.
Check out the Pick up locations page for more info about days and timing. It’s important to pick up your order within the time slot indicated on our site.
I will be away during one of the pick-up days, can I pick my share up another day?
Yes, please give us notice by the Sunday prior to normal pick up day by filling out the vacation hold form. And don't place an order for the week that you will be gone.
Instead, for the next pickup please choose 10 herbs instead of the usual 5 to make it up.
What happens if I miss picking up my order?
If you placed an order but didn't pick it up during the allocated time, then unfortunately the order is forfeit and the host shops may donate it.
You may coordinate with your pick up location for late pick up if absolutely necessary.
For members in Montague, we can leave leftover shares at the farm for you to pick-up the following day.
What is the cost to ship via UPS or deliver to a host shop in NYC or Florence?
Shipping via UPS to the northeast carries a base charge of $22, which includes UPS Ground and ice packs.
If you are wanting shipment outside of the UPS Ground 1 - 2 day zone (beyond the northeast generally) please email us to check in about cost for expedited shipping.
For a monthly delivery to one of the host shops in NYC, it is $12 per order.
For a monthly delivery to Florence (Community Care Apothecary), it is $8 per order.
What is the cost of an herb bunch?
Bunch prices range, but generally we offer each herb as $6 per bunch or bag. For example, a 1/3# bunch of tulsi is $6, while a 1/4# bag of calendula is also $6. We w
In May and October, when we offer medicinal roots, we usually sell them as 1/2 and 1# bunches, and the pricing varies more widely (for example in 2025, 1# of fresh burdock root was $15).
How do I use my store credit and does it expire?
If you received store credit from us this season, You may use your store credit on fresh herbs from May to October by selecting "Apply Store Credit" in the Payment section during checkout.
You can view your current credit balance on the Profile page of your account. (Log in by clicking the person icon on the top right of your screen).
Store credit expires on October 31.
Why isn't my store credit showing up?
Make sure that you are logged in using the email address that you signed up for the share with.
Under your account login, you will be able to see all previous orders.
If your credit is not showing up even though you are logged in correctly, please email us as soon as possible.